Introduction
This Privacy Policy explains how Martial Heroes Kingdom Online (“we,” “our,” or “us”) collects, uses, stores, and protects personal information you provide when using our website, services, and game (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information that you voluntarily provide to us, including:
- Personal identifying information such as your login, nickname, email address, and contact details when you register or contact support.
- Payment details when you make purchases or donations via third-party processors such as Stripe or PayPal (note: payment providers handle your payment data; we do not store sensitive payment details).
- User content such as forum posts, messages, or other materials you submit within the community.
- Usage data such as your IP address, browser type, device information, and activity logs to improve and secure our Services.
How We Use Your Information
Your information is used to:
- Provide and maintain the Services, including processing transactions, managing accounts, and customer support.
- Communicate updates, announcements, and promotional materials (you can opt out of marketing communications).
- Monitor and analyze usage to improve functionality and security.
- Enforce our Terms of Service and prevent abuse or fraud.
Information Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Third-party service providers such as payment processors (Stripe, PayPal), hosting providers, analytics services, and security platforms, all subject to confidentiality agreements.
- Legal authorities if required by law or to protect our rights and the rights of our users.
Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.
Children’s Privacy
Our Services are not directed to children under 13 years old. We do not intentionally collect personal data from children under 13. If you are a parent or guardian who believes your child has provided us with personal information without consent, please contact us to request removal.
Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. To exercise your rights, contact us at contact@martialheroes.net.
Cookies
Our Site uses cookies, which are small data files stored on your device, to improve your browsing experience, remember your preferences, and analyze site usage. Cookies help us deliver a more personalized and efficient service.
We use cookies for purposes including:
- Essential site functionality
- Remembering user preferences
- Analytics and performance tracking (e.g., via Google Analytics)
- Marketing and advertising
You can control or disable cookies through your browser settings. However, disabling cookies may affect how some parts of the Site function or your overall experience.
For more details on cookies, including how to manage and delete them, please consult your browser’s help pages or visit www.allaboutcookies.org.
Use of Google Services
We use Google Search Console, Google Analytics, and Google Tag Manager to help analyze and improve our website and game services. These tools collect data about your interactions with our site, including anonymized usage statistics, device information, IP address (anonymized for GDPR compliance), and cookie data.
This information helps us understand user behavior, track performance, and optimize the user experience. The data collected by these Google services is processed in accordance with Google’s privacy policies.
You can learn more about how Google collects and processes data by reviewing Google’s Privacy Policy at https://policies.google.com/privacy.
You have the option to disable the collection of your data by using browser settings to block cookies or by installing Google Analytics opt-out browser add-ons. Please note that disabling these tools may impact your experience on our site.
Third-Party Links and Services
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies when visiting such sites.
Changes to This Privacy Policy
We may update this Privacy Policy as needed. We will notify you of significant changes by posting a notice on our site or contacting you directly. Your continued use of the Services after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@martialheroes.net